Golf Grounds Supervisor
People want to work with a person, not a company.
PCH is a community of people; associates, guests and ownerships.
It is a relationship, built upon common purpose and values.
It's more than a job, a guest experience, or a business investment.
Together, we are making a difference in people's lives.
Tony Davis, PresidentEssential Duties and Responsibilities include the following.
Other duties may be assigned.
Confers with Grounds Manager and maintenance staff members to plan activities for maintenance of growing, planting and other landscaping needs on the hotel property.
Manages the greenhouse and cares for it on a regular basis.
Inspects greenhouse, hothouses, potting sheds, and other areas to determine need for repair and to observe activities of workers.
Participates with Grounds Manager for inventory of propagation and growing equipment and supplies, and orders additional materials as needed.
Able to work with other departments on any needs they might need.
Supervises the day-to-day operations of Hotel Grounds staff.
Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety.
Ensures compliance with all Hotel Grounds departmental policies, standards and procedures.
Maintains accurate logs and records as required.
Is able to perform all associate functions if necessary.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Helps establish priorities for total hotel grounds maintenance needs.
Ensures all associates have the proper supplies, equipment and uniforms.
Helps train associates in safety procedures and supervises their ability to execute departmental and hotel emergency procedures.
Assists in training other department associates in fire protection, safety and evacuation procedures.
Understands and complies with loss prevention policies and procedures.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
Empowers associates to provide excellent customer service.
Establishes guidelines so associates understand expectations and parameters.
Ensures associates receive on-going training to understand guest expectations.
Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
Manages associate progressive discipline procedures for areas of responsibility.
Ensures hotel policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).
Ensures on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
Our Benefits Include:
Comprehensive Health Insurance - Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance401K with Company MatchEmployer Paid Life InsuranceComplimentary Employee Assistance ProgramPaid Time Off to include Vacation, Personal, Sick, & HolidaysDiscounted Hotel, Spa, Golf, Retail, and Food & BeverageTuition Reimbursement ProgramPCH University & Professional Development SeriesAssociate Referral ProgramOur Culture:
Our team embodies service that spans beyond typical hospitality.
Both warm and authentic, we are a team committed to excellence.
Our benchmark is our genuine care for others.
For this reason, we love coming to work to create new experiences every day.
The secret sauce to our successful recipe:
Put people first.
We celebrate our places.
We encourage independent thinkers who fill their workspaces and properties with joy.
PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality.
Our core values are the foundation of everything we do!You belong here.
Join the PCH Hotels & Resorts family, where we put people first.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Business Planning Customer Service Finance Landscaping Leadership Loss Prevention Estimated Salary: $20 to $28 per hour based on qualifications.
PCH is a community of people; associates, guests and ownerships.
It is a relationship, built upon common purpose and values.
It's more than a job, a guest experience, or a business investment.
Together, we are making a difference in people's lives.
Tony Davis, PresidentEssential Duties and Responsibilities include the following.
Other duties may be assigned.
Confers with Grounds Manager and maintenance staff members to plan activities for maintenance of growing, planting and other landscaping needs on the hotel property.
Manages the greenhouse and cares for it on a regular basis.
Inspects greenhouse, hothouses, potting sheds, and other areas to determine need for repair and to observe activities of workers.
Participates with Grounds Manager for inventory of propagation and growing equipment and supplies, and orders additional materials as needed.
Able to work with other departments on any needs they might need.
Supervises the day-to-day operations of Hotel Grounds staff.
Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety.
Ensures compliance with all Hotel Grounds departmental policies, standards and procedures.
Maintains accurate logs and records as required.
Is able to perform all associate functions if necessary.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Helps establish priorities for total hotel grounds maintenance needs.
Ensures all associates have the proper supplies, equipment and uniforms.
Helps train associates in safety procedures and supervises their ability to execute departmental and hotel emergency procedures.
Assists in training other department associates in fire protection, safety and evacuation procedures.
Understands and complies with loss prevention policies and procedures.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
Empowers associates to provide excellent customer service.
Establishes guidelines so associates understand expectations and parameters.
Ensures associates receive on-going training to understand guest expectations.
Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
Manages associate progressive discipline procedures for areas of responsibility.
Ensures hotel policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).
Ensures on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
Our Benefits Include:
Comprehensive Health Insurance - Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance401K with Company MatchEmployer Paid Life InsuranceComplimentary Employee Assistance ProgramPaid Time Off to include Vacation, Personal, Sick, & HolidaysDiscounted Hotel, Spa, Golf, Retail, and Food & BeverageTuition Reimbursement ProgramPCH University & Professional Development SeriesAssociate Referral ProgramOur Culture:
Our team embodies service that spans beyond typical hospitality.
Both warm and authentic, we are a team committed to excellence.
Our benchmark is our genuine care for others.
For this reason, we love coming to work to create new experiences every day.
The secret sauce to our successful recipe:
Put people first.
We celebrate our places.
We encourage independent thinkers who fill their workspaces and properties with joy.
PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality.
Our core values are the foundation of everything we do!You belong here.
Join the PCH Hotels & Resorts family, where we put people first.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Business Planning Customer Service Finance Landscaping Leadership Loss Prevention Estimated Salary: $20 to $28 per hour based on qualifications.
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